on my daughters line we are being charged huge chunks of data use every 6 hours 24 hours a day. She is at home in a wifi area 90% of the time. We can't figure why data is running so high. Tried turning off all she can, still didnt stop. Help!
Thank you, that is a great question, Weth. What is a large, chunk of data, Sharky1? Does your daughter turn off cellular data when she is home on WiFi? Some device have WiFi Assist, which will supplement the WiFi with data if the WiFi signal gets weak. Another thing that you can check is go into her Settings, Cellular Data and scroll down. You can see which apps are using the most data.
AllisonC_VZW Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!