Coverage Questions In Puerto Rico

Hello. I have the Galaxy3 with the Share Everything Plan. Right now I'm in Puerto Rico traveling. My phone shows "Extended Coverage" but I'm not Roaming. No triangle on top of my bars. And when I look under settings it states "NOT ROAMING". So how come when I call *611, they tell me I will get charged .69 a minute? When I look at the coverage maps, it shows the whole island under "Extended Coverage". And I thought "Extended Coverage" doesn't charge anything extra?

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Re: Coverage Questions In Puerto Rico

Community Manager
Community Manager

Good afternoon SenorHombre511!

We do have roaming partners in Puerto Rico, however it will read as Extended Network while in a CDMA area, like PR. You can review the coverage and rates on our website here: http://goo.gl/p3LEn. Let us know if you have further questions.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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