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Does anyone know of a phone number or an email address where I can communicate with an actual human being at Verizon? 800-922-0204 keeps dropping me and telling me to call from my wireless device, but I'm abroad and cannot use my wireless device. I've spent half an hour looking for an email address or a phone number that will work - nothing. This is deeply disappointing in terms of customer service.
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FrankieSturm,
I apologize for the problems you've had trying to reach us. We don't have an email address, these are the options to contact us http://vz.to/1HiY5LA. You can also follow these steps http://vz.to/1suetAh to reach our Global Department. Once you reach them, they can transfer you to the department you need.
AdaS_VZW
Follow us on Twitter at @VZWSupport
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To reach VZW from outside of the US, dial the exit code for the country you’re in, and then dial (908) 559-4899.
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Additional information can be found here: http://www.verizonwireless.com/support/worldwide-access-numbers/
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FrankieSturm,
I apologize for the problems you've had trying to reach us. We don't have an email address, these are the options to contact us http://vz.to/1HiY5LA. You can also follow these steps http://vz.to/1suetAh to reach our Global Department. Once you reach them, they can transfer you to the department you need.
AdaS_VZW
Follow us on Twitter at @VZWSupport
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Thank you for the reply. I was able to access a landline and make the call
I needed to make. In the event that I cannot access a landline in the
future, is there a Skype friendly number I can call? Thank you.
On Tue, Dec 30, 2014 at 5:51 PM, mikeg803 <forums@verizonwireless.com>