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Complaint about the Verizon Switch Dept.

Member

I would like to file a formal complaint about the Verizon Switch Department. I have spent the last almost 5 months going through a lot of phone calls and people within Verizon and spent lots of hours trying to get my issue sorted out. I have finally gotten my issue resolved, I suppose, but I would love to put in a complaint about a specific person within the Verizon Switch Department, as well as the overall service (or lack of) that this particular department has provided in the last 5 months. Where can I file a formal complaint?

Jessica

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Re: Complaint about the Verizon Switch Dept.

Community Manager
Community Manager

I am sorry about this experience you had, JLJERNIGAN92. I have sent you a private message regarding this concern. We look forward to hearing from you.

 

Marshall_VZW
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