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Check status of ticket.

Member

Hi, is there anyway to check status of ticket. I had problems changing plans on my accounts, and was given a ticket number while a team at Verizon tried to resolve my issues. This was week ago on Sept. 7th, and I haven't heard anything since. So wondering how can I check the status of that ticket. Thanks!

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Re: Check status of ticket.

Customer Support

crisco654, I am sorry to learn that you have not heard back about the ticket we opened for you. We strive to resolve issues as quickly as possible and we want to help you. To better assist you, I sent you a Private Message. Please respond to the Private Message at your earliest convenience. -JacobG_VZW

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