I have had to replace 2 cell phones because the charger no longer will insert in the port. Is there a general product problem
Hello there JustmeRBB! Boy, I'm sure sorry that you're having trouble with your phone. I have to admit that I'm having trouble responding to your concerns about your device without knowing the model. I also would need to know if your phone has been damaged. Please let me know. Thanks!
Dion M.
VZW Support
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I have had two phones that I have had to replace because it was impossible to insert the charger into the port on the phones. First was the Revere (the replacement phone) I do not know version the original was. The second was replaced by the Oosmos. I have just returned the original Octane and the substitute Cosmos, as it was horribly configured. I see a trend no in having to replace phones after a while because the charger will not insert into the ports.
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Message was edited by: Verizon Moderator
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