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I was able to successfully block a number using the Block 5 for 90 days option for six months, now and when I go into re-block it, it now gives me this message.
"We were unable to complete your requested change at this time. Please try again later."
Its been giving me this message for a week.
What's the deal?
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dh0317,
I am sorry to hear of the issues you are having trying to reblock this number. Have you made sure the call/messaging blocking feature is still on your line? Sign into My Verizon and go to Change features. Under features make sure the Call/Messaging Block feature is listed. If it is not please add the feature. Do you have other numbers that are currently on your block call list?
LindseyT_VZW
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I tried what you suggested and it says restricted access. when i initially set up this feature i simply clicked on the block number/messaging link on my profile page, added the number and hit submit. no problems at all.
if I give you the number can you add it for me?
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No other numbers, there was just one.
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Most smartphones now allow blocking right from the device.
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not doing it from my device. i have been able to log in to My Verizon for 6 months now and repeat the block...it won't work now, here is the message I get.
We were unable to complete your requested change at this time. Please try again later.
Can you reset my account or apply the block again to my account?
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I am not an employee of VZW. I was suggesting that you block from your device. This never expires.
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oh sorry...that isn't an option on my device, LG G2
unless im missing something
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LindseyT_VZW
As I'm reading through all responses--Im seeing once you guys updated your website that this feature may have fallen off for some users. Can you add this feature back for me? When I go on the site (logged in) and click, add this -free button, it takes me to where I input numbers and submit but I still get the "cannot perform this feature at this time...." can you add it back for me?lindseyt_vzw
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I had the very same issue a couple months ago. CS suggested that it was because I had made a recent change to my plan (I changed the amount of data). They said they could reverse the change or I could just wait until the end of the billing cycle. Since it was only about 5 days to the end, I chose to wait and like magic, the option re-appeared. However, since you have to renew it every 90 days, I've just downloaded the free call blocker app, which never expires and will hold hundreds of numbers instead of the 5 Verizon gives you for free.