Son stole upgrade...now I'm stuck with a phone that doesn't work. We've been Verizon customers for 15 years and now faced with tough decision. Cancel contract to get new phone with competitor for free or pay full price to stay with Verizon???? Customer Service hasn't been helpful, at all!!!! Anyone else have this problem?
Subject line edited by: Verizon Moderator<<>>
Talk to your son. Is he ALSO not being helpful? When is his line due for an upgrade? Use his.
I don't see VZW as the issue at all, so I don't know why your post seems to have your anger directed towards VZW. Your son STOLE your upgrade, talk to him.
Start a new topic or ask questions in the open forum.
