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Cancellation fees
Cathlee02
Newbie
‎01-01-2020 01:51 PM

If I payoff my phone in full before I cancel service will I  still be charged a cancellation fee?

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Re: Cancellation fees
vzw_customer_support
Customer Service Rep
‎01-01-2020 02:12 PM

Hello Cathlee02, being on top of your service is vital, especially if you are looking to payoff your phone. If you do not mind us asking, why are you looking to cancel service? Aside from the line you are looking to cancel, do you have any other devices (tablet, smart watch, etc.)?

 

GilbertoL_VZW

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Re: Cancellation fees
Weth
Legend
‎01-01-2020 05:20 PM

No cancellation fee.  

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Re: Cancellation fees
Cathlee02
Newbie
‎01-01-2020 06:52 PM

I'm thinking changing providers due to price. I just need to know if there is a cancellation fee

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Re: Cancellation fees
vzw_customer_support
Customer Service Rep
‎01-03-2020 07:54 PM

You are charged if you have active device payments, or an early termination fee associated with any of your devices. CourtneyM_VZW

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