Can’t verify Apple Music subscription

Yerok
Member

I enrolled in the free 6 month Apple Music subscription on July 19th. I got the text with the link to activate the subscription but whenever I click it, it tells me that my subscription cannot be verified and to try again later. I thought it was because I had a plan with Apple already, but after cancelling it and deleting and reinstalling the app, I still get the same error message over and over. I have an iPhone X. 

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Re: Can’t verify Apple Music subscription

Yerok
Member

Oh and I have another line as well, the same exact phone, and same exact unlimited plan, and it was able to sign up without any issues. It's just my phone that is having these issues

Re: Can’t verify Apple Music subscription

Community Manager
Community Manager

Thank you for taking my call. I trust the information shared will help to resolve the issue with your Apple Music subscription to have the 6 month free trial promotion. 

 

 

EdwinW_VZW

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