Can't receive verification code on my tablet

[ELAN32]

I want to change the password on the wireless account for my tablet. After I submit the new password, the system wants to send a verification code to the phone number of the tablet, but it does not receive calls. The system only lists the tablet number and does not provide other options for verification. Is there another way to do this?

[carment_vzw]

ELAN32-

I know the importance of being able to change your My Verizon password 24/7. Please respond to my Private Message to further assist.

CarmenT_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

Hello, Boss0523. We will be happy to help you reset your My Verizon password. To get started, we have sent you a Private Note. *Cassie

[vzw_customer_support]

Hello, Boss0523. We are to help you with resetting your My Verizon password. Please reply to this Private Note to get started. *Cassie