Can't activate a different phone if mine stopped working...
whycanti
Newbie

My iphone4 just quit working. I took it in to get repaired and borrowed a friends phone to get me by since Verizon doesn't offer a loaner or anything close to a good solution to keep me connected while still paying my insanely high bill. I go to get my phone switched to one I can use on this web site, but they need to text me a confirmation number to finish activating the phone.... How am I suppose to get a text on a broken phone and it's the only option??? why can't the confirmation number be emailed? Why can't this company have a loaner phone to those of us paying over $100 a month for service on one phone. another reason why come September Verizon is going to lose another customer.

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Re: Can't activate a different phone if mine stopped working...
vzw_customer_support
Customer Service Rep

Truly sorry to hear of the issues that occurred with your iPhone 4! I want to ensure that were able to get your temporary device added. I've already followed you once you follow me back we may direct message and get this resolved. I look forward to hearing from you.

YosefT_VZW
Follow us on Twitter @VZWSupport

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