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Can't activate LG Versa on my prepaid acct. it says the device is not supported. Any way to change that?

carter123123
Member

Can't activate LG Versa on my prepaid acct. it says the device is not supported. Any way to change that?

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Re: Can't activate LG Versa on my prepaid acct. it says the device is not supported. Any way to change that?

Community Manager
Community Manager

I'm sorry you're unable to activate the Versa on your Pre-Pay line carter123123. Let's figure out what's going on here. Where did you get the phone from? It could be that its on the lost/stolen list; therefore, locked. Have you contacted Pre-Pay to see what exactly the issue is? You can reach Pre-Pay at 888-294-6804.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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