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Can not suspend service on site or join live chat, only error messages

Member

I am currently deployed in Afghanistan and need to temporarily suspend my service without billing for about 45 more days. The Verizon Wireless seems to be having some major issues lately... When I follow the link to Suspend my service I only receive an error message saying "temporarily unavailable". When I try to use the online chat, it says all reps are busy and never connects... I have tried all methods on the site for over a week without progress. I do not have access to a land line, how much longer will the site's functions be down? Can you suspend this for me so I am not billed while I am out of country and not able to use the service? Thanks in advance,

JM

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Re: Can not suspend service on site or join live chat, only error messages

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International Support - Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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