Can anyone provide an update regarding zero service in Chicago? It's been out since yesterday.

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Can anyone provide an update regarding zero service in Chicago?

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Re: Can anyone provide an update regarding zero service in Chicago? It's been out since yesterday.

Customer Support

reesie0129,


We want you to have reliable service so let's look into this further. No known issues in this location, but we want to pinpoint it. What's your zip code? Are you receiving any error messages? Does service improve once you leave this location?


KarenC_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can anyone provide an update regarding zero service in Chicago?  It's been out since yesterday.

Member

The zip code is 60018, Rosemont, IL.  I'm at a company meeting at the Hyatt Regency O'Hare Hotel.  I had service on Monday, but it went out yesterday morning and is still out.  I'm in a meeting with about 50 others people who also have Verizon and cannot access service.  This is very frustrating when so many of us are conducting business via our phones.  I called a few hours ago & had a network ticket issued [removed].  I have not received an update via text.  We're all in this same meeting all day tomorrow as well, so we'd like this resolved as soon as possible.  We have several people with Sprint & ATT, and they are having no issues whatsoever.

Ticket number removed as required by the

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Re: Can anyone provide an update regarding zero service in Chicago?  It's been out since yesterday.

Customer Support

It is certainly never fun when your does not function properly. It looks as though the network ticket is currently being worked for a resolution. What type of phone do you have? Have you tried a reset of network settings?
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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