Can VZW do anything about harassing cell phone calls from TMobile?

Member

Can VZW do anything about harassing cell phone calls from TMobile? Here is the experience I had today:

I've been missing calls on my cell because I tend to either keep it in my purse or turned off. I found the same # missed 5 or 6 times a day for several weeks so I decided to call it. FYI it's 877 856-1682.

They answered Verizon Wireless, my carrier, and asked for my #. I told them I had been getting many calls from this #. The young man said :Let me connect you to a representative." 


After a couple seconds a young woman answered "T Mobile." 

Me: "Pardon me, What company did did you say you were with?" Her: :"T Mobile May I have your #?"

Me: "I want you to stop calling my cell."

Her: "What is your number?"

Me: "My # is xxxxxxxxx" I don't want your company calling me again."

Her: "And your name?"

Me: "You shouldn't need my name."

Her: "I'm just trying to be sure we block the correct number"


I gave her my last name only and she advised me she would take car of putting my # on their do not call list. 

I will say this, she was pleasant. Much more pleasant than I was.

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Re: Can VZW do anything about harassing cell phone calls from TMobile?

Sr. Leader

We're you  T-Mobile customer prior to this? There's been random number spoofing that's been happening and also some people at times put in the wrong number when doing things.

I have gotten calls from Sprint. They have 808-282 on file. After investigating on my own the number should have been 808-292 but the guy has bad handwriting. Yes all the other numbers were exactly the same. There's even a person that has 808-272 lol.

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Re: Can VZW do anything about harassing cell phone calls from TMobile?

Member

I’ve never been a T-Mobile customer. I’m a VZ retiree.

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Re: Can VZW do anything about harassing cell phone calls from TMobile?

Sr. Leader

I am going to guess that it was someone putting their number down and it was either inputted into their system wrong or the handwriting was terrible.

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Re: Can VZW do anything about harassing cell phone calls from TMobile?

Customer Support

I know unwanted phone calls can be annoying WalknTalk. You can easily set up your Safeguard and controls here: https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyaccount.verizonwi... Are you now a customer?
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