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Can I talk to customer service?

XENOBANDWITH
Member

I need a customer service person to respond to this please. I don't have access to a phone and I need to talk to someone about my account situation.

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Re: Can I talk to customer service?

tikibar1
Sr. Leader

This is primarily a peer-to-peer forum.  While VzW reps do respond to posts, a response isn't guaranteed and may take hours to a few days.  Have you tried using Chat or social media?

Contact Us | Verizon Wireless

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Re: Can I talk to customer service?

XENOBANDWITH
Member

I tried the chat, but it's just the automated chat responses and not a person on the other end. I can't really contact on Social media because I'm at Job Corps and social media sites are blocked on the computers here.

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Re: Can I talk to customer service?

STEELBLUE1
Member

Can you get to a stor?

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