- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My wife just passed away. Can I terminate her phone without getting penalized with a early termination fee?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You can call 800 922 0204 and disconnect it then and there. No death certificate required, no ETF.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sadly, I have the same question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would guess a copy of the death certificate faxed or postal mailed to verizon wireless legal department would cancel out the line. If you have no contract then a simple call to customer service or a trip to a verizon wireless store can terminate that line.
Good Luck
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You can call 800 922 0204 and disconnect it then and there. No death certificate required, no ETF.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is true.
For Verizon's many shortcomings they do make this process easy.
About two years ago my mother in law passed away. She had a line of service on my account with my wife. one call to *611 a few days after her passing put everything in motion. No proof or death certificate required or requested.
Her line of service dropped at the end of the billing cycle.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm sorry to hear about your wife njmdad. I know this can be a hard time and I'm here to help. I just sent you a private message. Please send me more details so that I can assist.
MarquiaF_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I went to the Verizon Store and was told I would have to call. I have been on hold for 40 minutes and on a live chat where unfortunately I am the only participant