Endemic, I would be just as concerned with an experience like this. Here to assist. First and foremost: Welcome to Verizon Wireless! We definitely want to ensure your service quality meets and exceeds your expectations. Regarding your new service, did you sign up for our prepay or post pay service? It has been a few days since you first reached out to us, and we want to ensure we provide the next best steps/correct number to reach out to for a resolution. Thank you, Endemic.
NicandroN_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!