Callers getting not in service message
js88881
Newbie

Callers getting not in service message.  Can someone from Verizon please respond.

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Re: Callers getting not in service message
vzw_customer_support
Customer Service Rep

Getting this message when making calls would catch me off guard as well. Let's get this figured out. Is this happening for inbound or outbound calls? When did this problem start? Are you able to provide cross streets and a zip code of where this issue is happening? - Alberto     AlbertoR_VZW

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Re: Callers getting not in service message
jav6
Champion - Level 3

Doesn't CALLERS imply someone calling the number (outbound call)?

What network/service are they calling from?  Maybe there's a database lookup issue with the network-to-network calls?

...Just another VZW customer...trying to offer some assistance...
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