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Callers getting not in service message

js88881
Member

Callers getting not in service message.  Can someone from Verizon please respond.

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Re: Callers getting not in service message

Customer Service Rep

Getting this message when making calls would catch me off guard as well. Let's get this figured out. Is this happening for inbound or outbound calls? When did this problem start? Are you able to provide cross streets and a zip code of where this issue is happening? - Alberto     AlbertoR_VZW

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Re: Callers getting not in service message

jav6
Sr. Member

Doesn't CALLERS imply someone calling the number (outbound call)?

What network/service are they calling from?  Maybe there's a database lookup issue with the network-to-network calls?

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