Billing
Airforce14
Newbie

How do you cancel a payment to verizon? I paid with a check but the money's not in that bank and I need to cancel it so the stop trying to put it threw

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Re: Billing
vzw_customer_support
Customer Service Rep

Airforce14, We understand that life circumstance can interfere with scheduled payments and due dates. While there is no gaurantee, we do offer the option to manage pending payments right from your My Verizon account. Once Signed in, you can go to the "Pay Bill" page > Click "Scheduled Payment" to view the pending payment on your account. To cancel the payment, follow the onscreen prompts. Here's a link with more information on payment options http://vz.to/1v6I7jV.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Re: Billing
Ann154
Community Leader
Community Leader

Call the bank and put a stop on the check.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Billing
vzw_customer_support
Customer Service Rep

Airforce14, We understand that life circumstance can interfere with scheduled payments and due dates. While there is no gaurantee, we do offer the option to manage pending payments right from your My Verizon account. Once Signed in, you can go to the "Pay Bill" page > Click "Scheduled Payment" to view the pending payment on your account. To cancel the payment, follow the onscreen prompts. Here's a link with more information on payment options http://vz.to/1v6I7jV.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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