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Billing issues

Member

I cannot pay bill will not let me use credit card. It continues to tell me I've exceeded amount of credit updates. Pls help I need my phone

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Re: Billing issues

Customer Support

anaBaca16

I would be concerned too if this were happening to my account. Is this for a prepay or post pay service? Are you trying to make a payment using the app, your online account or from dialing #PMT?

ChristopherM_VZW
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