Billing issues
anaBaca16
Enthusiast - Level 1

I cannot pay bill will not let me use credit card. It continues to tell me I've exceeded amount of credit updates. Pls help I need my phone

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Re: Billing issues
vzw_customer_support
Customer Service Rep

anaBaca16

I would be concerned too if this were happening to my account. Is this for a prepay or post pay service? Are you trying to make a payment using the app, your online account or from dialing #PMT?

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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