"Your account has exceeded the monthly data allowance and used approximately 90% of the data overage for this month. You may be able to avoid data overage charges by increasing your data allowance before the 21st and selecting that the change be backdated to the beginning of the current bill cycle."
I left the US over 4 years ago and don't recall setting up a Verizon account when I was there. I therefore don't have a mobile number to enter to look at my online details. There doesn't seem to be a real person I can speak with or email address to write to. I am rather concerned this is some kind of identity theft and want to put a stop to it!
This is a serious matter! We are here to help! Do you have any bills etc? How were you notified of the account? BobbyN_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!