Backup Assistant
jameelee
Newbie

I downloaded the app and it isn't accepting my login and password. It says they are incorrect. I am not the only one experiencing this problem.

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Re: Backup Assistant
vzw_customer_support
Customer Service Rep

jameelee We understand backing up your information is important! Let's  see what's going on with the login problems. First, please tell us what phone do you have? Also, are you entering your My Verizon username and password? 

SheritaH_VZW
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@VZWSupport

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