I recently got a new phone and was unable to get backup assistant to work properly. I ran it on my old phone first and verified that my contacts had all been uploaded. I activated the new phone and installed backup assistant. I attempted a sync and although it appeared to be successful, no contacts were downloaded to my new phone. Repeated attempts garnered the same result. I resolved the issue by editing my contact list online simply by adding a contact. I then performed a sync and all of my contacts were then downloaded to my new phone successfully.
Searching and digging through all the posts I was unable to find this simple solution so I thought I would post it myself.
Thanks for sharing your solution!
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