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BOGO Scam?

Dyeroushalmi
Member

Anyone else get swindled by Verizon's BOGO deal on the Galaxy S9? Recently spoke to a chat agent who told me about this "but one, get one" deal Verizon had on the Galaxy S9. He walked be through placing and order on 2 phones and told me that the ONLY stipulation was that I needed to have one of the phones activated on a new line. After placing my order, I received my bill for the first time this month to see no refund for the "free" phone. After contacting Verizon for several hours, they told me I was not eligible because I payed for the phones upfront instead of through a monthly payment plan. This was neither mentioned by the chat agent who helped me place the order nor anywhere on the site during the order process. Worse yet, Verizon won't even take back one of the unused devices. After 20 years of loyal service to Verizon, I am absolutely disgusted by this scam conducted by Verizon. I will definitely be taking all 7 of my lines to AT&T after this atrocious service.

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Re: BOGO Scam?

boringusername
Sr. Member

Not a scam. It clearly says device payments are necessary. And also BOTH lines need to be active. No one is stupid enough to give you a free phone for nothing, The scammers are the ones thinking the can get a free phone then sell it and make money.

Re: BOGO Scam?

glitchedpixel
Sr. Member

All carriers do this. Throwing a tantrum because you didn't read the fine print before signing off on anything isn't going to make AT&T be any different for a BOGO deal.

Re: BOGO Scam?

Dyeroushalmi
Member

I did in fact read the fine print. This was not mentioned on their site anywhere. Only the the refund would be repayed in monthly payments.

Re: BOGO Scam?

boringusername
Sr. Member

Dyeroushalmi wrote:

I did in fact read the fine print. This was not mentioned on their site anywhere. Only the the refund would be repayed in monthly payments.

That is 100% bull. These offers DO say you must be on device payments

Buy 1, get S9 free. No trade-in req'd.

Up to $960 device payment purchase per device required. 2nd phone of equal or lesser value & of same manufacturer: less up to $799.99 promo credit applied to account over 24 mos w/in 1-2 billing cycles; promo credit ends when balance paid or line terminated/transferred; 0% APR. New line of service required.

Re: BOGO Scam?

I can see how you came to your conclusion even after reading the fine print.  The first sentence states Up to $960 device payment purchase, (not payment plan).  When I purchase groceries from the store, they are paid in full and I still get my BOGO.  Verizon pays high dollars to hire marketing people to finagle the language and words to look one way but mean another in order to benefit themselves. Sorry you had the rotten experience. 

Re: BOGO Scam?

boringusername
Sr. Member

KATCONSTRUCTBIZ wrote:

I can see how you came to your conclusion even after reading the fine print. The first sentence states Up to $960 device payment purchase, (not payment plan). When I purchase groceries from the store, they are paid in full and I still get my BOGO. Verizon pays high dollars to hire marketing people to finagle the language and words to look one way but mean another in order to benefit themselves. Sorry you had the rotten experience.

There is no confusion. What is confusing about Up to $960 device payment purchase per device required? Device Payment purchase means you have to have the device on a payment plan.

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Re: BOGO Scam?

MARGIL61
Member

Actually the very fine print says you have to add a new line... you cannot upgrade 2 lines with BOGO, but that is the deal the used to have.  Now, everyone thinks it is like the old deal, only to find out they will be paying full price for 2 new devices.

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Re: BOGO Scam?

boringusername
Sr. Member

MARGIL61 wrote:

Actually the very fine print says you have to add a new line... you cannot upgrade 2 lines with BOGO, but that is the deal the used to have. Now, everyone thinks it is like the old deal, only to find out they will be paying full price for 2 new devices.

Adding a new line on BOGO has been that way for awhile. Once again common sense would avoid any "confusion"

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Re: BOGO Scam?

Dyeroushalmi
Member

boringusername wrote:

KATCONSTRUCTBIZ wrote:

I can see how you came to your conclusion even after reading the fine print. The first sentence states Up to $960 device payment purchase, (not payment plan). When I purchase groceries from the store, they are paid in full and I still get my BOGO. Verizon pays high dollars to hire marketing people to finagle the language and words to look one way but mean another in order to benefit themselves. Sorry you had the rotten experience.

There is no confusion. What is confusing about Up to $960 device payment purchase per device required? Device Payment purchase means you have to have the device on a payment plan.

So why doesn't it explicitly state "payment plan"? Payment purchase is singular and leads me to think that I could purchase the device in one lump some.

Regardless, I was walked through how to purchase the device from a Verizon representative who failed to mention this or advise me to buy on a payment plan even after I *specifically asked* the representative if this would make any difference.

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