Went into the local Verizon store and asked a few questions about offers on new phones. I stayed only about 5 minutes and left. I did NOT purchase anything. 10 minutes later I received an email confirming my recent phone purchase. I was like why? I immediately went back to the store and asked the sales guy what was up. He looked at my email and said, "Don't worry, that's only a glitch in the system. I've seen this before." Well, I get home and log into MY VERIZON account, and of course, this new phone order is there in the Verizon. I'm currently on hold with customer service. I think this sales guy was trying to increase his monthly sales quota or something. But I don't want this dang phone. Can't tell you how angry off I am. My next phone call will be to the local D.A.'s Office. This is fraud. BEWARE OF THE VERIZON STORE IN LAFAYETTE, CA!!