Re: Apple Music Signup Issues

Community Manager
Community Manager

VoodooMamaJuJu, we certainly want you to be able to use this great feature with us. We are here to help. 

 

Please tell us how you signed up for that service? We want to make sure you followed the steps online, since it has to be done through us and not Apple directly https://www.verizonwireless.com/support/apple-music-faqs/ 

 

StevenG_VZW

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Re: Apple Music Signup Issues

Community Manager
Community Manager

We want to help you as much as possible with your Apple Music concerns, AlexKonig. While you indicate that a credit was issued to your account for 6 months for the Apple Music feature, we still want to resolve your concerns.

You mention that you have the same issue, but we consider each individual issue different. Please share specific details of the issue that you encountered with Apple Music.

 

Did you follow the steps on number 6 at this link (https://www.verizonwireless.com/support/apple-music-faqs/) to sign up?
What specific error did you get?
Did you have an Apple Music subscription with Apple before you signed up for Apple Music with Verizon?

 

AntonioC_VZW

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