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App problems

Randaa07
Member

I downloaded verizon messages to my iPhone 5c and when I open app to start up it says enter phone number I get a error message saying"Sorry intergrated messaging service is currently only available to customer mobile numbers only" I have verizon and a verizon number I called and was told to turn my wifi off and try I did so and it still isn't working

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Re: App problems

rcschnoor
Sr. Leader

Did you enter in your complete 10 digit Verizon Wireless number with area code. Verizon Messages works fine on multiple iPhones on my account.

Re: App problems

Randaa07
Member

Yes I've entered it 100 times called verizon five times and they can't figure it out either. It's worked for me on all my other phones but they were androids

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