Re: Anybody else upset by the changes to the Verizon plans and upgrade options?
sprmankalel
Champion - Level 3

Actually, I can log into My Verizon and select a 2 year contract for any of my eligible lines. Not that I ever would but I could.

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Re: Anybody else upset by the changes to the Verizon plans and upgrade options?
Snn5
Legend

Most that I have read from say that they cannot go through to purchase completion.  But yeah, no contracts I say.

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Re: Anybody else upset by the changes to the Verizon plans and upgrade options?
ponyruns
Contributor - Level 3

Actually when you log into your My Verizon account and then shop for a new phone you do get the 2 yr contract pricing option.  So current customers can get a new contract priced phone online... Although I think the upgrade fee is now $40 instead $30.

Re: Anybody else upset by the changes to the Verizon plans and upgrade options?
vzw_customer_support
Customer Service Rep

I am sad to hear that you were treated in this manner . This does not sound like us at all. We do appreciate your loyalty and want to continue this relationships for many years. I would love to personally help you. Are you eligible (#UPG to check) for upgrade?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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