Shortly after getting my Pantech Crux, my alarms quit sounding. Tech support had me remove the battery for a few minutes, but that only solved the problem for a few days. Next, they had me re-program the phone. Again, the problem was only resolved for a few days. Then it was resetting the phone to the factory defaults (wiping out all information except what Backup Assistant saved). Another solution that lasted only a few days, but when the problem returned it also quit sounding my calendar entry alerts. I finally got a replacement phone sent out, but less that a week after receiving it I'm back to never knowing if I will get my alarm/calendar alert tones. Since I depend on these for medications and important meetings and events, this is a major issue for me. Has anyone else had this issue? If so, was there a permanent solution? Since the Crux has so many features that I really use, and smart phones are way out of my disability retirement budget, I need to find a successful resolution to this ongoing problem.
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