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So apparently someone gained access to my account and ordered 2 I phones and changed all the information on my account and changed plans. After talking to the (removed) in customer service I was told that they have to get authorized to put my account back to normal. Which really (removed) me off but now I realized that I don't have unlimited data anymore so nowI have to wait for authorization to get that back. HOW LONG IS THIS REALLY GOING TO TAKE. CUZ I NOT PAYING FOR 15GB OF DATA OVERAGE.
Message was edited by: Admin Moderator
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Good morning, Chris0548. I'm really sorry to hear about your situation and I would be glad to shed a little light on it. It sounds like we have already submitted the request to have the unlimited data plan placed back on your account. It typically takes 3-5 business days to hear back. I hope this information helps. Have a good day.
ChaunceyM_VZW
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