I recently upgraded my phones by renewing my contract. One of my old phones was iPhone 4 8gb, which was in a good shape. The usual price for the used iPhone 4 (e.g., Ebay) was definitely more than $100, but I didn't want to be concerned about the whole process of selling it. So, I decided to trade in. I found two programs, one of which is by Verizon (called Verizon Device Recycling Program). The other one by Amazon.com guaranteed $90, and I had positive experiences with trade-ins of Amazon.com, but as Verizon guaranteed $100, and since it is a big and reliable company (I thought so then), I chose Verizon Recycling program over Amazon.com. Verizon required me to use their own specific yellow envelope (which I found not of good quality), so I followed their instructions carefully not to give any reason to deduct the initial value I received. A week or so later, this morning I got an email saying that my device was received and inspected with the trade-in information saying that my appraised value is $100. Then, 4 hours later, I received another email with a electronic gift card worth $58 without any explanation!! I tried to search information as directed by the link in the email but the link led me to an error message saying that the site has been moved. I googled if there were simlilar experiences. I found many similar cases. I can't believe that a big company like Verizon fools customers.
