Why does my 4g go to 3g when the plan is 4g unlimited?
We want to be sure you have a full understanding of the unlimited plan FENGUS52. You can get answers to many questions about our unlimited plan here http://vz.to/2mcJKMA . So we can provide specifics as it relates to you, can you clarify if you are using a smartphone or hotspot Internet device? How much data have you used so far during the billing cycle? RashadM_VZW
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