3G to 4G prepaid

Member

When will Verizon begin informing 3G prepaid upgrading to a newer 4G prepaid that they MUST call customer support or go to a Verizon store prior to activation or risk loosing their number?

When will Verizon also inform customers that they will need to make a new payment to their account the day of 4G activation because its regarded as a new service?

Yes these issues can be resolved by customer service and they were for me. But I still see no indication the policies that created these issues have changed and I see no indication that there is any effort to notify customers of any potential issues. Are these issues deliberate but intended to be kept quiet?

NOTE: to new users, the issues described above do not effect new 4G LTE prepaid users. These issues only effect older prepaid users migrating from a previous model.

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