3G data consumption vs. 4G data consumption
ajnevares1
Specialist - Level 1

I have the HTC One M8 and since I often drop to 3G and 4G is pretty weak here anyway (Phoenix,AZ), I decided to keep it on 3G only since I hear 3G eats up less battery. I have had a few different devices since LTE was introduced here and regardless, 4G was weak or very inconsistent regardless of what the coverage map tells me. So far after a couple of days it seems to be paying off but was not sure if using 3G would use more or less data. I never exceed my cap or even come close, but am just curious if there was a difference in consumption. Thanks!

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Re: 3G data consumption vs. 4G data consumption
vzw_customer_support
Customer Service Rep

I totally understand the need of reliable service, ajnedveres3! I was able to confirm that there are no issues in this area. Using 3G data should not result in more data usage. I would like to take a closer look at the area and your usage to see what is going on. I just sent you a follow request. Please follow me back and send me a private message with this information so that I can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: 3G data consumption vs. 4G data consumption
ajnevares1
Specialist - Level 1

I just sent you a private message, thanks for offering to look into this.

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Re: 3G data consumption vs. 4G data consumption
vzw_customer_support
Customer Service Rep

ajnevares3, no problem. We're here to help. All of your concerns will be addressed in the private message. Thanks again for reaching out to us in this forum to assist you.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: 3G data consumption vs. 4G data consumption
krisbo84
Newbie

My brother is on my account and just got the M8. Is using a ton of data. Went to the store to have them change it to 3 instead of 4G but they said that it's not an option on his phone. This post appears otherwise. Help please?

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Re: 3G data consumption vs. 4G data consumption
vzw_customer_support
Customer Service Rep

Hi krisbo84 - We want your brother to always get the most out of his device! I apologize for any confusion however the device does not have a specific setting to enable 3G data only. We are unable to support any 3rd party apps that may claim to allow this function. Data will be used the same way whether on 3G or 4G, the only reason it may seem like it is more is because you can do more at a faster pace. Web page loading or video streaming is going to use the same amount of data on either network.

Thank you,

YaleK_VZW
Follow us on twitter @VZWsupport

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Re: 3G data consumption vs. 4G data consumption
ajnevares1
Specialist - Level 1

The app is called "LTE OnOFF - HTC Thunderbolt". Once installed, it will tell you how to switch to 3G only. Although the app specifies the Thunderbolt, it works for all HTC devices I believe...it worked for the M8. Hope this helps

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Re: 3G data consumption vs. 4G data consumption
sprmankalel
Champion - Level 3

3G will use less data and more battery because it is slower. Streaming videos and music will load lower quality (less data) and taking longer to load (more battery). The opposite is true of LTE because it is faster. Streaming videos and music will load higher quality (more data) and take less time to load (less battery).

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