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when does the billing cycle start?
PATDUT97
Newbie
‎07-01-2017 07:55 AM

I want to change my son's data allowance...do I have to wait for the new billing cycle?

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Re: when does the billing cycle start?
vzw_customer_support
Customer Service Rep
‎07-03-2017 08:07 AM

PATDUT97, we are here to help. We always want to make it easy for you to manage your family's data usage. It sounds like you're referring to making an adjustment to the data limit on FamilyBase. If so, I've provided additional information below. If not, can you please elaborate on your intentions so we can provide the best answer for you.

FamilyBase limits can be changed at anytime. You'll always have the option to allow additional usage or stop the usage at its current amount: http://vz.to/2tJ4YbE

Here are the steps to set the data limits: http://vz.to/2tEbwrc

SamanthaT_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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