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Why wouldn't my lines be eligible for Family Base?

Member

I am attempting to add Family base to my account to be able to block Unavailable numbers from continuing to call our phone but it is saying that our lines aren't eligible, Why would that be?

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Re: Why wouldn't my lines be eligible for Family Base?

Customer Support

Mattybob1969, our FamilyBase feature is a great way to manage your usage. Which plan are you currently on? For information on our FamilyBase feature and qualifying plans compatible with FamilyBase click, http://vz.to/1SCfZON

 

 

Thank You,

MichelleS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why wouldn't my lines be eligible for Family Base?

Verizon Employee

Let us help you solve this mystery mattybob1969​.

Here are some reasons why your account may not be eligible for Family Base:

  • Corporate accounts.
  • Accounts with more then 10 lines
  • An employee concession line.

Here are the plan that would also not be eligible:

  • Non-nationwide plans
  • The More Everything with less then 500 MB of data.

Does this help?  Keep us posted.

yarelim_vzw

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