Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Verizon Smart Family: XXXXX's content filters were removed. To reactivate pause internet & content filters, tap here..."
calicass83
Member

I am seeing posts from several years ago on this topic - how has this not been resolved? I am having the same issue, now on both of my kids' phones. And one of them (we will call it Phone #2, a brand new Moto g Power) hasn't even gotten his new phone yet (it's a Christmas gift), so I KNOW he hasn't messed with anything, nor have I. One of the latest messages I have gotten on both phones,

"Verizon Smart Family: XXXXX's content filters were removed. To reactivate pause internet & content filters, tap here https://vsf.app.link/fix."

On Phone #1 (Moto e6) I updated both his device and mine, reinstalled the Smart Family and companion apps, even disabled all of his content filters but the messages have continued.

This is completely unacceptable and needs to be fixed immediately.

0 Likes