Highlighted

Unblock restricted numbers on Smart Family

Member

In my Smart Family app, I am trying to turn off Block private and restricted calls and text. It in on Blocked right now. When I try to change it to not blocked, it says "An error occured. We're having technical problems. Please try again later." This has been happening for 3 days! What can I do to unblock restricted and private numbers? 

0 Likes
Highlighted

Re: Unblock restricted numbers on Smart Family

Community Manager
Community Manager

We are sorry for the issue you are having Aidaleigh2. We will get this fixed, don't worry. Please try emptying your temporary files and restarting. RosanneM_VZW

0 Likes