Unblock restricted numbers on Smart Family
Aidaleigh2
Enthusiast - Level 1

In my Smart Family app, I am trying to turn off Block private and restricted calls and text. It in on Blocked right now. When I try to change it to not blocked, it says "An error occured. We're having technical problems. Please try again later." This has been happening for 3 days! What can I do to unblock restricted and private numbers? 

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Re: Unblock restricted numbers on Smart Family
vzw_customer_support
Customer Service Rep

We are sorry for the issue you are having Aidaleigh2. We will get this fixed, don't worry. Please try emptying your temporary files and restarting. RosanneM_VZW

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