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Notifications only going to one parent

Member

Notifications are only going to my phone with the exception of installing apps, which only go to my wife's phone. Pick me up and check-in also only go to my phone. I am the primary parent on the account.

 

Does anyone know how to fix this?

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Re: Notifications only going to one parent

Customer Support

We understand your concerns, do you know if her line is the Account Owner line for you My Verizon account? CecileC_VZW

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Re: Notifications only going to one parent

Member

I am the account owner.

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Re: Notifications only going to one parent

Customer Support

We want to make sure that you can get the best assistance possible. So we can help, please send us a Private Note. JoseL_VZW

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