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Just kids - Receiving texts from numbers not in trusted contacts

JasonKarol
Member

My daughter is on a Just Kids line, and we've seen her receive at least 2 spam text messages ("...you've won a $1000 Wal-Mart gift card...") from numbers we definitely don't have on the trusted contacts list.

 

One was from a group text message, but the other was a single text message direct to her line.

 

We're on an Android Galaxy S7 Edge, so it is not an iMessage style issue. Is there any reason why messages can get through from numbers that are not in the trusted contacts list?

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Re: Just kids - Receiving texts from numbers not in trusted contacts

deloused
Sr. Member

Yes

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Re: Just kids - Receiving texts from numbers not in trusted contacts

Community Manager
Community Manager

Protecting our kids is critical JasonKarol, and we want to help in any way that we can with this. We need some additional information to assist. What number is this message coming from? Is it a shortcode? We are standing by. RosanneM_VZW

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