Have had family base for my sons phone [removed] for many years but it is not working properly now

JZEEGRAY
Member

Please contact me because my sons family base plan is not working properly.  I need help.

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Re: Have had family base for my sons phone [removed] for many years but it is not working properly now

Community Manager
Community Manager

I'm sorry to hear you are having issues with your family base account, Jzeegray. Let's look into this together. What restrictions are having issues? Did this start after an application was downloaded? Please tell us more. 

 

JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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