TWilburn2019, help has arrived. What has you looking to remove the Family Base from your account? Was there anything wrong with the feature? You can always remove this feature from your My Verizon. Check out this helpful video on how to remove any features from your account https://www.verizonwireless.com/support/how-to-change-features-video/ Is this the details that you were looking for? KevinR_VZW