I just rec'd notification that my account had "run out" of data, and when I checked our Family Dashboard, I saw that the hard data limits on my 2 kids' lines (ie: stop all data after 6gb) had been overrun to 7.92 and 7.3! My husband's and my own lines still show plenty of data available.
I'm confused!! Why were the limits I set on my kids' lines overrun, and how can we be "out of data" when the other 2 lines show only half used?
Can anyone explain bc it's apparently going to cost me $30 more this month in overage fees! Thanks!