unable to download pic messages

[svellocido]

I've been getting pictures forever since I got my phone. Just yesterday, I was getting pictures but when I try to look at them it says that the picture can't be displayed. I've never had this problem before. Any suggestions? I have a Samsung ScH-u340.

[Brothergrim]

Step 1: Remove the battery from the phone while the phone is on.
Step 2: Wait 20 seconds and turn phone back on.
Step 3. Dial *228 option 1 on the phone
Step 4: Test see if work.

Also check your memory on your phone.

[svellocido]

I did it and it didn't do a thing and I can't find my memory. I have a very basic phone but I've looked everywhere in it.

[Brothergrim]

Just checked didnt see where to check the memory.

[Carm]

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svellocido wrote:
I've been getting pictures forever since I got my phone. Just yesterday, I was getting pictures but when I try to look at them it says that the picture can't be displayed. I've never had this problem before. Any suggestions? I have a Samsung ScH-u340.

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Why don't you have whoever it was simply resend the message. Corrupt pix messages will not be fixed by *228. *228 is offered up as a fix-all by almost all most noobies on here. It is for updating your Perl, programming your phone to work on the network, and activating your new phone, NOTHING MORE

Message Edited by Carm on 07-11-2009 04:38 PM

[svellocido]

I tried that I'm just gonna trade it in for a new one.