Hi, I have a Droid Turbo and this problem started for me a few days ago. Individual pictures will download normally, but if they send two pictures together the second one just sits and spins indefinitely. My network setting was Global so I tried changing it as advised here, but that didn't work.
I can use the desktop version of Messenger + and the pictures will appear there.
Making sure that you can receive picture messages is important. We'd be glad to help with your Droid Turbo. With you mentioning that the pictures download on the desktop version of Message+, have you checked to make sure the mobile application is up to date?
What storage do you have available in your device currently? Here is a link to the detailed steps: https://www.verizonwireless.com/support/knowledge-base-117665/
GinaU_VZW
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