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incoming texts have wrong time stamp

Member

Starting yesterday, which just happens to coincide with Daylight Savings Time, my phone started time stamping my incoming texts with the wrong time.

So if I got an incoming text at 2:00 p.m. it says I got it at 3:00 p.m.

Also Arizona does not participate in DST so wondering if this is my issue?

 

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Re: incoming texts have wrong time stamp

Sr. Member

I would advised pulling your battery. Then doing a *228 option 2 to update the PRL. If still getting this issues call customer care to report the problem. 800 922 0204

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Re: incoming texts have wrong time stamp

Sr. Member

The issue regarding the incorrect time stamp posting to the usage details has been resolved as of 3-16-2010 at 10:59 PM.  If there are any customers that are still experiencing this problem, please contact our Tech Support Department at 1800 verizon.

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Re: incoming texts have wrong time stamp

Member

That problem may be corrected but when viewing your texts under usage it seems that the texts are 2 days behind.  When I  log on and its Monday I can see the text records for saturday.  Before March you could view the previous days text but now its 2 days behind.  What happened? and when is this going to be corrected?   

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Re: incoming texts have wrong time stamp

Sr. Member

When checking your usage online, it can be up to a 48 hour delay in the usage that is available.  Are you experiencing a longer delay? 

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