Why won’t MMS (multi-media messaging service) messages work over Wi-Fi?

Community Manager
Community Manager

@Matt_hew_ asked @VZWSupport on twitter:


Q: Why won’t MMS (multi-media messaging service) messages work over Wi-Fi?

A: Multi-media messaging service messages will not work over Wi-Fi. They require the data network send and receive. Ensure your mobile data connection is enabled to use MMS.

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Re: Why won’t MMS (multi-media messaging service) messages work over Wi-Fi?

wadeowen307
Member

The only way MMS messages can be sent and received over Wi-Fi is if the phone sending or receiving the MMS message is Wi-Fi Calling capable and has Wi-Fi Calling turned on and activated.

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Re: Why won’t MMS (multi-media messaging service) messages work over Wi-Fi?

jav6
Sr. Member

Well, maybe my MMS messages on my Droid Turbo 2 are not going over my WiFi as I have a 3G Network Extender providing a signal in my apartment. I don't have WiFi calling enabled.  My iPad, however, is data only and has Cellular Data turned OFF.  It is ONLY connected via my WiFi and it handles MMS messages fine.

...Just another VZW customer...trying to offer some assistance...
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